Agile Hosting maintains servers at two USA data centers:
Handy Networks - Denver, Colorado
Handy Networks (HN) operates 4,000 sq. ft. of raised floor space at 1801 California Street (the QWEST building) in Denver's central business district.
Edge and Core Infrastructure
HN's network is powered by a pair of redundant Juniper M5 routers and Cisco 6500 series switches. All of the edge and core equipment is interconnected in a full network mesh to provide maximum redundancy and salability. Internally, the network operates at 2Gb/sec.
Intrusion Detection / Network Security
HN's entire network is protected by a pair of redundant, inline TopLayer IPS 5500-1000 units. The TopLayer IPS 5500 series provide protection against malicious content through advanced IPS technology, against undesired access through stateful firewall filtering, and against rate-based attacks through DDoS mitigation. Moreover, the TopLayer IPS 5500s are the only intrusion system protection to ever receive a coveted double NSS approved award in a single test.
IP Transit / Connectivity
Handy Networks has fully burstable 1Gb/sec connections to TimeWarner Telecom and Level3. Additionally, Qwest and MCI/Verizon Business are both available.
Monitoring
All critical network infrastructure is monitored on 60 second intervals, both internally and externally to the network. Any potential issues with the network infrastructure are immediately escalated to company management.
Power
Located in Denver's central business district, 1801 California Street has power feeds from multiple substations. Electrical service is connected to a Mitsubishi 375KVA UPS, which delivers conditioned power to the data center. In the event of a utility power failure, the diesel generator will immediately start and carry the entire data center load. Building life safety systems are backed up by a separate generator.
Environmental
Cooling and humidity is controlled by 7 air handling units featuring N+1 redundancy. The HVAC units keep the operating environment in the data center at 70°F within 45% humidity with variation of no more than 4°F to temperature and 4% humidity. To ensure that optimal cooling and air circulation is available at all times, air flow studies are conducted and an analysis with infrared heat sensing cameras is performed on a regular basis. There are also local and remote environmental monitoring systems in place.
Security
The HN data center facility is located in a building that has 24x7 on site security. After business hours, all individuals entering or exiting the building are required to present building credentials and sign in with onsite security staff. Upon doing so, they are only granted elevator access to the floor they need access to. Additionally, HN has its own security system which consists of access control systems within their office suite and remotely monitored video surveillance.
Fire Detection and Suppression
Fire detection within the data center is provided by an early detection alarm system monitored both within the HN office suite and by the building's 24x7 security staff. The data center has detectors installed both above and below the raised flooring. The fire suppression system is a pre-action, dry pipe which would discharge water only from the appropriate locations when the heat in the data center increases enough to trigger a fire sprinkler head. The discharge of a sprinkler would signal the emergency power-off switch, which would simultaneously turn off the commercial electrical power to the data center and switch to UPS power.
AtlantaNAP - Atlanta, Georgia
The AtlantaNAP facility is secured at multiple layers, starting with a 10 ft high razor fence, and a keycard exterior gate. The entire exterior is illuminated and monitored with fully archived security camera footage. Facility entrances are monitored by on-site duly-sworn, armed security guards, and access is regulated with keycards and biometric hand scanners. All interior spaces, including cages and cabinets, are locked.
Power
Power is dual fed from the grid and protected though a redundant paralleled power system, configured with an additional full wrap-around bypass for extra redundancy. A 2 megawatt UPS array allows the facility to provide true A/B power redundancy. Three parallel, redundant UPS systems are backed up by a state of the art parallel generator system with multiple generators running in N+1 format. The generators have 5,000 gallon ground tanks. The system is powered by state of the art by Cummins generators and digital fuel management system by Simplex and Veeder-Root.
Cooling
The AtlantaNAP currently has 1,000 tons of cooling piped into its 50,000 sq. ft. space via eight 22-ton redundant Liebert Air systems. As with all core systems, the cooling towers are N+1, fed by redundant N+1 pumps. The Atlanta NAP also has a 30,000 gallon reserve water tank in case the city water supply ever fails.
Building Management
The Atlanta NAP is monitored at over 450 points by a state-of-the art digital building management system. Staff can log in securely from any location and check on all systems. The datacenter floor itself is equipped with temperature sensors in strategic locations that constantly monitor conditions in the facility and make adjustments. Alarms and out-of-tolerance conditions send an e-mail alert directly to management's PDAs. The system also monitors and logs all electrical activity within the facility and sends notifications of events.
Fire Supression
The Atlanta NAP uses a FM200 Fire suppression and active monitoring with VESDA early smoke detection. If a sprinkler head is set off by an actual fire, water is deployed to the affected zone only. The floors are all equipped with floor drains on 20 foot centers that drain the building in case of system activation.
Network and Peering
Sitting on one of AGL's main fiber backbones, the AtlantaNAP operates a metro Ethernet ring based on Extreme Networks 10 Gig technology. It has Sonet-like EAPS implementation for sub 50 ms re-route times, utilizing Ethernet for efficient and affordable equipment connectivity. The ring is currently lit at 10 gig.
The network uses BGP4 routing and features four gigabit connections, one to Cogent, two to Telia, and one to PCCW/BTN. It is connected to the Atlanta Internet Exchange (AIX) peering point, which is publicly peered with 12 providers including Google and Earthlink.
AtlantaNAP uses redundant Cisco BGP routing and switching infrastructure with cold spares on site. In the case of equipment failure, AtlantaNAP is prepared to swap out equipment promptly with little interruption of service and timely replacement of the failed item.
